Each venture’s own intended customers
Ground the study in customer evidence relevant to this decision.
ask the next better question.
Across a cohort or venture portfolio, the same uncertainty keeps appearing: whose problem is this, which proposition matters and what should the team validate next? Build audience research into those conversations.
Start with one venture and a real decision. Discuss how a focused research workflow could support the way you work with a cohort or portfolio.
Explore a team’s customer question with depth interviews, then identify what they need to ask real people.
Explore depth interviewsCompare how an intended audience responds to different approaches before a venture commits to one.
Explore concept testingHelp teams explore likely friction in an early design and set a clearer direction for the next iteration.
Explore ux testingBring a real question. We’ll scope the audience, evidence and study together.
Ground the study in customer evidence relevant to this decision.
Venture hypothesis
Customer conversations
Proposition alternatives
Keep the question, the evidence and the next action connected.
Is the venture solving a frequent problem or an occasional inconvenience?
Explore the audience’s context, existing workarounds and reactions to the proposed solution. Keep the strength of the underlying evidence in view.
Define a customer interview or product experiment that can challenge the most consequential assumption.
Illustrative research brief. This is an example of how to use findings, not a completed customer study or a product screenshot.
Sunzu internal back-testing. Human insights, retested is the reference set to 100%. The same humans were retested within a two-week interval. This is a study-specific comparison, not an overall accuracy score or a guarantee for your study.
In just a couple of months, over 170 of our colleagues have run over 500 studies.
We’re now directly integrating audiences into many of our research, product and marketing workflows.
In a market flooded with AI-generated noise, this was the first platform that genuinely earned our trust.
By grounding its models in research principles, behavioural science, and real customer data, it delivers insights that feel credible, transparent, and actionable.
It changed our perspective on what’s possible with AI in customer research.